Help center
Support
Last updated: July 3, 2026
Contact support
For help with 2048, bug reports, purchase questions, privacy requests, or store review questions, contact support@hanogame.com.
Please include your device model, iOS or Android version, app version, country or region, screenshots if helpful, selected difficulty, selected board size, and any store receipt ID for purchase issues. Do not send passwords or full payment card details.
App Store and Google Play links
This page can be used as the public Support URL in App Store Connect and Google Play Console. Use the Privacy Policy and Data Deletion links below for app privacy and data safety forms.