Help center
Support
Last updated: July 12, 2026
Contact Hano Game
For Alarm Camera help, bug reports, privacy requests, or App Store review questions, email support@hanogame.com.
Include your iPhone or iPad model, system version, app version, selected language, and screenshots when useful. Do not send passwords or payment information.
Camera matching tips
- Place the requested object near the center of the frame.
- Use clear, even lighting and keep the full object visible.
- Move closer if the object occupies only a small part of the image.
- Check camera permission in Settings if the preview does not open.
Alarm and notification tips
Allow notifications, keep the alarm enabled, confirm the selected repeat days, and make sure device volume and Focus settings meet your needs. iOS controls how notifications are delivered when the app is not open.